This case study explores the development of a mobile app designed to connect clients with legal services in Hong Kong SAR and mainland China. The platform simplifies the process of finding and booking legal assistance through a streamlined matching system.

1. Client Background

The client is a start-up focused on revolutionizing access to legal services. They aimed to address the inefficiencies in the legal service market by providing an easy-to-use platform that connects clients with qualified lawyers.

2. Project Goals

Our primary objectives were to:

• Develop a mobile app that facilitates a three-step matching process for legal services.
• Enable users to book appointments and access additional services seamlessly.
• Create an admin portal for lawyers and legal organizations to manage their offerings.

3. Solution Overview

The mobile app serves as a matching platform, allowing public users to find legal services through Q&A matching. Lawyers and legal organizations can use an admin portal to manage their services and bookings. Key features include:

• UX/UI design for both the mobile app and admin portal.
• System architecture tailored for both iOS and Android platforms.
• Integration with payment and notification systems, including Stripe, Sendgrid, and OneSignal.

4. Implementation Process

Faced with the challenge of not having a dedicated team to build a mobile app and the high costs of development in Hong Kong, we deployed a technical and project management team to support the client. Our approach included:

• Designing the system architecture and providing comprehensive documentation.
• Creating a Functional Specification Document (FSD) and workflow for both the admin and lawyer portals.

5. Results

The project successfully delivered a Minimum Viable Product (MVP) that allows public users to easily find and connect with legal services. The admin portal enables legal professionals to manage their services efficiently. Key outcomes include:

• A user-friendly app that simplifies the legal service search process.
• Enhanced accessibility to legal resources for clients in Hong Kong and mainland China.

6. Conclusion

This project not only provided a practical solution for connecting clients with legal services but also established a foundation for future enhancements and scalability. By leveraging modern technology and an intuitive design, we helped the client overcome significant market challenges.

7. Call to Action

For organizations looking to streamline their service matching processes, we invite you to explore how our team can assist in bringing your vision to life.